Shipping Policy

Shipping Range: The range reaches the United States of America (including Alaska, Hawaii, and APO, EPO, DPO address), and Canada, Australia, EU, and many other countries around the world.

Delivery Time = Processing Time + Shipping Time.

Processing Time: Before shipping your order, normally we need 1-3 business days to prepare your products.

Shipping time:

  1. Standard Shipping: usually 10 - 14 business days.

(1) Standard Shipping cost $5.95.

Free Standard Shipping on order over $29.

  1. Fast Shipping: usually 4 - 9 business days.

(1) Fast Shipping Fee $9.99

We will send the tracking number by email after the order shipped, and you can also find the tracking number on your account. Tracking information will take several days to updated and queried online.

The delivery time frame is based on the best ESTIMATION. There are factors that can inevitably extend the shipping process, while we are always trying our best to fulfill orders in a timely manner, customs clearance, carrier’s transport conditions, weather conditions, global / regional public safety issues may still disturb the process. Feel free to contact us service@lenself.com should any concerns arise.

International shipments may subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination and are the responsibility of the Recipient.

Please provide your full address to our shipping information box at the time you place an order via the Website, and please choose the appropriate city and province and zip code are correct to avoid shipping errors. We are not responsible for any package sent to the wrong address because you misspelled the destination address at the time when you checkout.

     3.Local Delivery (US Customer Only): 3-5 Days