Shipping Policy

Shipping Range: The range reaches the United States of America (including Alaska, Hawaii, and APO, EPO, DPO addresses), Canada, Australia, the EU, and many other countries around the world.

Delivery Time = Processing Time + Shipping Time.

Processing Time: Before shipping your order, we normally need 1-3 business days to prepare your products.

Shipping time:

  1. Standard Shipping: usually 10 - 20 business days.

(1) Standard Shipping costs $6.

Free Standard Shipping on orders over $39.

  1. Fast Shipping: usually 3 - 7 business days.

(1) Fast Shipping Fee $30

We will send the tracking number by email after the order is shipped, and you can also find the tracking number on your account. Tracking information will take several days to update and query online.

The delivery time frame is based on the best ESTIMATION. Some factors can inevitably extend the shipping process, while we are always trying our best to fulfill orders on time, customs clearance, carrier’s transport conditions, weather conditions, and global/regional public safety issues may still disturb the process. Feel free to contact us at service@lenself.com should any concerns arise.

International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination and are the responsibility of the Recipient.

Please provide your full address to our shipping information box at the time you place an order via the Website, and please choose the appropriate city and province, and zip code to avoid shipping errors. We are not responsible for any package sent to the wrong address because you misspelled the destination address when you checked out.